**Completing Customs Formalities

Completing the Customs Questionnaire

Two Methods Available:

  1. Paper Landing Card:

    • Complete the paper landing card handed over in-flight.

  2. CanBorder App:

    • Download the CanBorder app to create a customs questionnaire.

Process to Generate a QR Code from the App:

  1. Create your profile on the app, selecting the "non-citizen" and "non-PR" option.

  2. Choose the purpose as "immigrate."

  3. Answer a few straightforward questions in the app to generate the QR code.

    • Remember, the QR code is valid for 24 hours and works in flight mode. Generate it only on your last flight to Canada.

Generate Your Customs Receipt

  1. Scan the QR code generated by the app.

  2. Scan your passport.

  3. Allow the machine to take your photo.

    • Note: This is an unmanned kiosk; follow the machine's instructions.

  4. Keep this receipt handy until you leave the airport, as it's needed for departure.

Passing Customs

  1. The customs officer will check your receipt, passport, and boarding pass.

  2. If you have baggage to follow, inform the officer; otherwise, the officer will mark "NBTF" (Nothing to Follow) on the receipt.

  3. The officer will mark the receipt with a pink cross and direct you to the immigration counter for immigration formalities.

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